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    CONTACT US

    Do you have questions about how we can help your?
    Send us an email and we’ll get in touch shortly.

    help@customdtftransfer.net

    lazywhale@outlook.com

    +86 13213219086

    nong ye road 4th
    building 1 Unit 3, 4th floor
    zheng zhou
    China 450000

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Will I receive an order confirmation?

    Yes. After you place your order, you will see a confirmation page with your order number. The order confirmation email with the order details will also be sent to you automatically.

    Do you ship internationally?

    Yes, we ship all over the world. And all orders are trackable.

    Do you offer free shipping?

    Yes, we do.
    We offer free standard shipping for orders over 69usd;
    Free express shipping for orders over 200usd.

    What currencies and payment methods do you accept?

    What currencies and payment methods do you accept?
    The currency in our store by default is the US dollar. If you want to use a different currency, kindly contact us to pay via invoice.

    We accept the following payment methods: credit card, debit card, apple pay, and google pay.

    How to track my order？

    Once the order has been shipped, an email notification will be sent.
    You can also track your order here: track your order.

    Can you help me with my design for free?

    Yes, we offer free design. We are ready to assist you with your needs, just email us at help@customdtftransfer.net

    What's the difference between Heat DTF and UV DTF?

    Please kindly check the attached image for details.